Latest posts
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Adoption Metrics vs. Reality – Reading Between the Lines of the Copilot Hype
This is the final Part 7 of The Real Cost of Agentic AI series. Summary Microsoft has been touting impressive-sounding adoption metrics for Copilot and AI features – from preview sign-ups to usage stats – but these numbers may not tell the full story. With little direct revenue yet from AI services, Microsoft leans on…
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Internal Inertia at Microsoft – Old Models vs. New AI Ambitions
This is Part 6 of The Real Cost of Agentic AI series. Summary Microsoft’s rapid layering of AI offerings on top of its existing products has created a situation where old licensing models and product lines coexist awkwardly with new AI models. This post delves into the internal dynamics at Microsoft – how the need…
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AI Feature Gating – Microsoft’s Copilot and the New Paywalls of Productivity
This is Part 5 of The Real Cost of Agentic AI series. Summary Microsoft’s Copilot vision is often talked about as if it’s a single, omnipresent assistant, but in reality “there is no one Copilot”. Different AI features and Copilot-branded products are gated behind specific licenses and add-ons, leading to surprises when customers discover certain…